A simple guide to effective change management
1. Planning the change:
Communicate the following:
What are you changing?
Why are you changing it?
What are you changing to?
Obtain approval and gain commitment and support from the leadership team and key stakeholders
Link change to the organizational vision and strategy
Understand, manage and address any concerns and doubts
Designate a key change champion and enlist change agents in each ...view middle of the document...
Implementing the change:
Be responsive by:
Constantly communicating the benefits and impact of the change throughout the entire change process
Addressing questions openly and without any bias
Dealing with issues and dispelling rumors as quickly as possible
Strong and disciplined execution
Generating quick wins and celebrating accomplishment of milestones
Promoting collaboration and negotiation with stakeholders as necessary
Adapting organizational structure, process and management system to support the change
3. Sustaining the change:
Anchor the changes into the culture of the organization by
Identifying and enhancing what supports the change
Identifying and mitigating roadblocks to sustaining the change
Develop ways to maintain the change by
Ensuring continued leadership support and consistent communication of progress and achievements made
Creating an incentive system that encourages contribution to the success of the change effort
Establishing a feedback system to gather input from stakeholders and make the necessary adjustments
Implementing a performance tracking dashboard that compares actuals to expected results to determine where to apply optimal