Case Study Analysis

1560 words - 7 pages



Case Study Analysis
Cassadie Rushing
COMM/215
February 23, 2015
Lorin Laverde
Case Study Analysis
Introduction
When a company undergoes the hiring process, there are many things that an employer must take into consideration whilst he is choosing a candidate. In today’s society, the job market is becoming much more competitive, and, while there are thousands of up-and-coming, qualified young contenders fresh out of college, a little preconditioned experience can go a long way. During my analysis of the case study regarding ABC, Inc.’s hiring dilemma, I have come across a few apparent problems in the case that may or may not have been the cause of what could be a bad ...view middle of the document...

He also noticed that none of them had been scheduled to be sent to the physician for the mandatory physicals and drug screenings. Upon Carl’s frustration, he went for a walk and decided to overlook the training room for the orientation. Noticing that a coworker from technology services, Joe, was setting up computer terminals, he reviews the training schedule to find that they had both reserved the room for training during the month of June, possibly causing the orientation to be interfered with by the training sessions for the new database software implementation. With only two weeks until his desired date for the orientation to start, he currently realizes there is still so much to do and he is now pressed for time.

Key Issues
When Carl was hired, he assumed that there was a set procedure as to how the hiring process should be gone about. Carl’s lack of training and the lack of procedural manuals caused a confusion that would have put any recruitment professional in jeopardy from the beginning. With no known prior experience in the hiring department, at least not with this company, Carl was ill-equipped with the lack of a plan or procedure to take on a new hire, let alone 15. Even so, Carl also could have taken the initiative to make a game plan and research the necessary steps to properly hiring new recruits for the company. Because there was absolutely no preparation beyond the recognition of available positions, the 15 new hires now have to endure the repercussions of the disorganization of the company’s hiring process, thus giving the company a bad image.

Solutions
There is nothing wrong with making a mistake, so long as one can learn from that mistake and utilize it for solutions to potential future endeavors. Thomas John Watson Sr., chairman and CEO of International Business Machines (IBM) during its most expansive period of growth, once said: “Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?” This is a very insightful way of looking at a mistake that could potentially cost a company money. To apply this way of thinking to our case study and how we can use it to help Carl, we simply need to come up with a possible solution for the current case, and define a course of action to prevent this from happening again in the future. As Carl has already experienced this mistake, firing Carl and replacing him could prove to be counter-productive. A person hired on to take his place could repeat the mistake of being unprepared. Also, since Carl now sees that there is no set procedure for doing the hiring, he can accommodate himself with a self-made procedure that will work best for him and for the company.
In essence, instead of allowing this situation to stress him out, he can utilize it as an opportunity to show his worth to the company by creating, perfecting and...

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