Case Study Analysis

846 words - 4 pages

Groups and Teams Paper
John Franks
MGT/307
June 11, 2010
Dr. Paul Mahajan
University of Phoenix


Groups and Teams
The individuals of a business are considered to be the face of the company. Employees working together in teams are considered to be more productive, than a single employee. A team can have less stress to worry about than one person attempting to handle all the work. Bringing individuals together to form a high-performance team can help in insuring a company maintains their clientele. Groups are able to be high performance teams through collaboration. Groups that collaborate have better communication and are able to complete projects at a more efficient rate. A high ...view middle of the document...

Individuals have different beliefs and cultures. A company that understands this and implements them into the code of conduct or charter is on its way to building a high performance team. A company has to respect the different cultures of its employees and understand that all need to work together. A company that is global and does not allow for the individual to have a say in where the company heads will have a drone for an employee. That individual will just go to work without truly caring as to the results of how he or she affects the productivity of the company.
Wal-Mart
Consider Wal-Mart, a worldwide business that is becoming known as a leading retailer in everything. An employee of Wal-Mart knows the position they have has an effect on the business. A cashier tallies the merchandise of the customer, the door greeter welcomes and bids farewell, and associates placed throughout the store are there to help the shopper look for whatever he or she is looking for. All the employees’ can be considered to be a part of a high performance team. The team has a common goal and that is in providing service to the customer while seeing to their needs.
It is not only argued that teamwork leads to higher firm's performance (Katzenbachand Smith, 1993; Weisbord, 1987; Wellins et. al., 1994) and that "teams out perform individuals" (Katzenbach and Smith, 1999; p.1) but also that employees, due to higher education and skill level, become more and more demanding and ask for teamwork as a job design which is especially...

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