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Case Study Analysis

1626 words - 7 pages

Introduction
Critical Thinking is a skill that allows readers to evaluate a situation and judge what is right or wrong through the use of logic and reasoning, beyond their own prejudices. According to Ennis (2001): ”Critical thinking is "reasonably and reflectively deciding what to believe or do. Critical thinking means making reasoned judgments. Basically, it is using criteria to judge the quality of something, from cooking to a conclusion of a research paper. In essence, critical thinking is a disciplined manner of thought that a person uses to assess the validity of something: a statement, news story, argument, research”. Critical Thinking plays a an important role in the case study ...view middle of the document...

However, upon Supervisor Maria's call to Carl to check in on the upcoming training calendar for new trainees, after mentioning employee hiring files, orientation manuals, room set-up and availability, Carl has realized that he had not in fact checked all these mentioned details. This is when Carl figured that he may possibly encounter a few problems that may need to be overcome prior to the June orientation. The phone call placed by Maria was a month in advance from the orientation date, and came in right on time, Carl thought and made a plan to check into all the steps of the new trainee hiring process outlined to him by Supervisor Maria: new trainees files, training manuals and training room availability. Carl was confident that no matter what issue he would face, he still had enough time to take care of it as Maria’s call came in a month in advance from the orientation set in June, and better yet almost two months in advance when he planned to let the new trainees settle into their job roles, which was planned for July after the June orientation.
Key Problems
Carl has identified a few key problems with his new trainees’ files that he needed to address and correct prior to the June orientation. After he had reviewed the new employee hiring files he has identified that a few of the new trainees have not completed their hiring applications, he identified some of the new trainees did not have transcripts on file, and even more concerning was the issue that none of the 15 new trainees have taken the mandatory drug screen test. At this point Carl also reviewed the new hire orientation room and material distributed to the new trainees such as the orientation manuals, he then concluded that he had in his possession only three manual and some of them were incomplete. The training room also was booked throughout June by Joe, from technology services, who reserved the room for the entire month of June for computer training seminars for the new database software implementation. It is at this moment of revelation, that Carl completely panicked as he had only one month to go to take care of new trainee file issues, the orientation manuals and also to have an available orientation room.
Alternatives
A few possible alternatives that Carl has at this point of time after finding out what issues he has encountered with the incomplete new trainees files, lack of trainees completing their drug screening tests, lack of the orientation manuals or incomplete training manuals, and the orientation room unavailability in June are discussed as follows. One of the first alternatives that Carl can consider is to move the dates of the orientation from June to July as the month of June is already booked by Joe, the computer technician. This alternative seems like the easiest solution because, if Carl moved the orientation to July, Carl would have enough time to complete the new trainees files, to print enough training manuals, and to ensure that the training room...

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