Career Development Plan Part I
Job Analysis and Section at InterClean/EnviroTech
InterClean has merged with EnviroTech and, as a result, has taken on a new strategic direction. The $8 million dollar institutional and industrial cleaning and sanitation industry is no longer about the product that works. The industry has evolved into providing the best solutions and services to customers to make cleaning efforts efficient in an industry with stringent requirements and environmental safety. InterClean/EnviroTech’s future success is dependent on our ability to provide solutions to our customers. Customers, especially in the healthcare industry, are looking for turn-key solutions that include ...view middle of the document...
A structured questionnaire or a position analysis questionnaire (PAQ) is one method available to study jobs. The questionnaire provides information that accurately describes the job duties. The document must be completed according to what the employee is doing today. The questionnaires list job tasks and behaviors. Tasks focus on what gets done and behaviors focus on how a job is done. According to (Cascio,2006) the workers rate each task or behavior in terms of whether or not the task is performed, and, if the task is, they rate characteristics such as frequency, importance, level of difficulty, and relationship to overall performance. The ratings provide a basis for scoring the questionnaires and for developing a profile of actual job requirements. The PAQ consist of information input, mental processes, and work output, relationships with other persons, job context, licensing, hours and responsibility.
Structured questionnaires are one of the most popular methods of job analysis. This method is in expensive and the quickest to administer. Questionnaires can be completed as time is allowed therefore, avoiding loss of productive time (Cascio, 2006). Web-based questionnaires allow the human resource analyst to review and compare this position with a large number of similar positions. Some of the disadvantages are that incumbents tend to provide higher ratings of abilities required in a job than do supervisors or trained job analysts. Questionnaires can be time consuming and expensive to develop. The questionnaires can be confusing and difficult to clarify any misunderstandings.
Career Development Plan Part 1
The job analysis for the sales representatives at InterClean/EnviroTech includes the following major job functions.
• Maintains comprehensive knowledge of the company products, services and processes, and successfully applies product knowledge to understanding the client’s needs and desires in order to offer a comprehensive solution.
• Follow leads to the fullest extent to obtain sales goals and establish and maintain client relationships delivering quality service from initial point of contact through the delivery and beyond.
• Participates in the development of operating goals and objectives for the unit; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit (UNM).
• Maintains organized, updated records on sales goals and achievements as well as other pertinent records and literature on company products, services and promotions; sales and marketing reports; client relationships; and other work related activity. Acquire and maintain a comprehensive profile of top competitors and their operations including products, services and prices.
As job analysis describes the behavioral requirements of a job. A Workforce Planning System identifies the number of employees needed and plans for job changes to met InterClean/EnviroTech’s new strategic direction....