This website uses cookies to ensure you have the best experience. Learn more

Business Of Tourism Ruems Hotel Essay

1437 words - 6 pages

RUEMZ Hotel is a trendy boutique hotel, and it also is a three star hotel which is located in Kuala Lumpur. The address of RUEMZ Hotel is No 2, Jalan Taylor’s, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia. Telephone number is 03-56320480/ 03-563204801. RUEMZ Hotel have 7 partners and having their latest products in the hotel, such as Panasonic, Selectv, Karcher, Illy Coffee, NTPM( Nibong Tebal Paper Mill), Sweet Dream, Chempro, and Boh.
2) Type of Room Accommodated:

RUEMZ hotel got three types of room, for example Cubic(Single/Double standard room), Matrixx(Single/Double/Twin Superior room), Spazio(Deluxe Single/Double room). But we had chosen the Matrixx Double Room per ...view middle of the document...

Reservation is done fast and the way how the staff work is professional.

4.2 Arrival Experience (Check-in)

Categories | Rating |
| 0 | 1 | 2 | 3 |
2.1Check-in2.1.1 Staff Professionalism | | | | | | | | * | | | | | | * |
2..1.1.3Grooming | | | | * | | | | * | | & skills in handling process | | * | | |
2.1.2Procedure | | | | | record were accurate (accuracy) | | | * | | procedure was timely and efficient (speed and efficiency) | | * | | | Registration Card was guest-friendly (documentation) | | | * | | aspects and monetary handling was professional (security features) | | | * | |

When we check-in, we can see all the staff wearing the uniform properly and clean, look like very professional. They always smile and let us feel they were very friendly. But when we want to booking the room, we wait a little bit longer, because the staffs still asking and didn’t trust the TCHT student Discount Voucher. So we have to wait for the manager to handle it because when we did our booking, the manager was not around at the reception. After we had booked the room, The actual price is Rm.315 but we just paid Rm 189 for the Matrixx Double room after discount 40%. After paying the fees, the staff gave us only one room key card, then we asked for another room key card and he gave us. The staff didn’t send us to the room, they just sent us till the lift and let us went up alone.

3. Occupancy (Stay) Experience
3.1 Room
Categories | Rating |
| 0 | 1 | 2 | 3 |
3.1 Room3.1.1 Furniture and fixtures | | | | | Bed | | | | * | Lights | | | * | | Air-conditioning | | | | * |
3.1.2 Amenities and in-room facilities | | | | | IPod pouch | | | * | | / Tea-making facilities | | | * | |
3.1.3 Technical aspects | | | | | Key card system | | * | | | Television | | | * | | information TV access | | | * | |
3.1.4 Bathroom | | | | | Basin and related area | | | * | | Bath / Shower and related area | | | * | | WC and related area | | * | | |
3.1.5 Overall Room | | | | | Space | | * | | | Design | | | * | | Comfort level | | | * | | Cleanliness | | | * | |

The technologies they use are up to date. For example, they used key card system to unlock the door, we enjoyed the facilities especially the TV. Our name was displayed on the screen. They provide Ipod pouch too for our comfort while staying at RUEMZ Hotel. For the bathroom there is no locker to lock the door and the...

Other Papers Like Business of Tourism Ruems Hotel

Tourism Industry in Belize Essay

991 words - 4 pages , product development and management and pays for its staff and all activities through collection of the 7 percent hotel tax. A number of comparative advantages have helped spawn a tourism industry in Belize. Belize caters to English-speaking tourists. It is close to other large English-speaking countries (Canada and the United States), it has several natural and cultural attractions (including barrier reefs and atolls, Mayan archeological

World Class Resort Essay

861 words - 4 pages Planning a World Class Hotel Hospitality and Tourism 594 Kimberly Farmer April 19, 2014 Table of Contents Introduction ……………………………………………………………. 3 Development planning …………………………………………………… 5 Environmental impact ……………………………………………………. Sociological and/or cultural impact …………………………………….. Economic feasibility and economic impact on the area ………………….. Markets, demand, marketability, and marketing …………………………… Management

Globalization of Tourism

1149 words - 5 pages tourism. II. Body A. The current status of tourism in the world and expectation B. Several reasons that lead to the globalization of tourism • Development of Technology C. Impact in the world D. Forecast • UNWTO’s (The World Tourism Organization) Forecast • Future III. Conclusion Tourism becomes a big business and globalization significant effect to the tourism Globalization is a term

New-Fangled League: Cruise, Medical, Film, Wedding And Spiritual Tourism

5197 words - 21 pages natural urge of every human being for new experiences, and the desire to be both educated and entertained. The motivations for tourism also include religious and business interests; the spread of education has fostered a desire to know more about different parts of the globe. The basic human thirst for new experience and knowledge has become stronger, as communication barriers are getting overcome by technological advances. Expenditure on tourism


1111 words - 5 pages . The aim to the new place is for fun, business which has no relation with profit. The time of travelling should not be more than one consecutive year. Since it provides services and products to tourists for profit, tourism is a kind of business. Tourism management appears to achieve the profitable goal. The main objective of tourism management is combining employees to utilize resources such as people, finance, technology and organization to

Tourism Industry

5392 words - 22 pages Economics, Volume 11, Number 1, March 2005, pp. 25-43(19) “Image of “tour operators””. Available - G. Anand. “Addressing a Shortage of Hotel Rooms, Not People”. Available ‘Tourism to be No.1 forex earner’. Available - White paper on “An Integrated Approach for Indian Tourism”. Available

European Union Influence over Tourism Employment. Tourism

4625 words - 19 pages qualification levels, service quality and business competitiveness, along with the saturation of the communication infrastructure and tourist facilities (CEC 2001b: 5). Part-time jobs are also widespread in the tourism industry. As Bull and Church (1994) report in UK, 64 percent of hotel and catering employees in 1989 were part-time. Tourism is also blamed for creating jobs mainly for women. For example, Heerschap (1999) reports that in UK and

Literature Review of Sustainable Tourism

1686 words - 7 pages and the tourism becomes overwhelming; mass tourism. ‘Ecotourism System’ According to some scholars, there are various stakeholders or actors involve ensuring ecotourism meets the criteria of sustainable tourism. The stakeholders are 1) Tourists; 2) Natural areas and their managers, including both public and private areas; 3) Business practitioners including various combination of local business, in-bound, outbound operators, hotel and other

Proposal for Preparation of a Tourism Plan or Policy

3975 words - 16 pages emissions management tools and resources are useful and relevant for tourism enterprises. Intervention is needed to assist tourism enterprises to understand the tools that are available and to articulate the benefits of emissions management (business advantages, operational efficiencies, cost-savings), and in providing guidance on and access to practical and simple to use tools and resources”. Scope of proposed plan According to Alexander, 2002


1528 words - 7 pages engage in the process of staying at a destination. So when a natural disaster strikes it cause great damage to the hospitality infrastructure in hotels and resorts this causes a decline in the number of hotel and resort rooms available in the host country which the visitor was planning to visit so because of this the number of tourism rooms or services supplied declines so this is how natural disasters affect the first element of tourism supply

Evaluation of Tourism Strategy

2391 words - 10 pages closely with local and regional stakeholders to support and enhance leisure and business tourism activities. Knowing that achieving service excellence is the factor that differentiates the tourist destination from the other destinations. They make sure that the local workforce is involved in the tourism department by employing Emiratis and engaging with the local community in the development of tourism. While developing into a world

Related Essays

Analysis Of Hotel And Tourism Industry

4651 words - 19 pages Investment Summary An Analysis of Hotel and Tourism Industry Tajamouat for Touristic Projects vs. Zara Investment Holding (ZARA)  Prepared By: Rasha Alazzeh Khaled Al-Shareef Marwa Jarkas Kamal Odeh May Hirzallah Nedal Khouri Valuation results   | Tajamouat for

Shangri La Hotel Public Company Limited Business Analysis, Company Profile And Financial Analysis Jsb Market Research

954 words - 4 pages quality and these characteristics guarantee a unique report. Synopsis Identifies crucial company information about "Shangri-La Hotel Public Company Limited Business Analysis" along with major products and services. Provides key ratios on companys financial performance. Identifies key employees to assist with key business decisions. Provides annual and interim financial ratios. Reasons To Buy Enhance your understanding of

Gastronomy Essay

1506 words - 7 pages strategy of tourism in small regions as exemplified by a few specific cases. 39. The motivation for further studying in the fields of tourism, catering and hotel industries. 40. The role of the railways in Hungarian tourism. Its commercial role in Hungarian tourism as seen through the analysis of a chosen tourism gateway. 41. A comparative study of how tourism planning is judged by the locals. 42. The relationship

Travel And Tourism In Mexico To 2017

682 words - 3 pages any stage in the manufacturing, procurement and marketing process. Related reports • Travel and Tourism in Peru to 2017. • The North American Travel Intermediaries Market. • Travel and Tourism in Argentina to 2017. • North American Business Traveler Survey 2013: Hotel Accommodation, Selection Criteria and Customer Expectations of New Technology, Promotions and Services. • Travel and Tourism in Brazil, Key Trends and Opportunities to 2016: Hosting of FIFA World Cup and Olympic Games to Promote Tourism Growth.