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Business Communication Trends Essay

846 words - 4 pages

Business Communication Trends
James Slowik
University of Phoenix
COM285, Introduction to Business Communication
Michelle Maldonaldo
August 9, 2010


Business Communication Trends
Business communication is an imperative role in a sales position at ePlus Technology. I currently work at ePlus as a Senior Account Executive and business communication is a function that is majorly inherent as a skill set needed to perform at a high level. Additionally, the communication medium in the technology field is constantly evolving and unifying communications is a trend that will be the next level of advanced technology to reach the business community. The ...view middle of the document...

One of the products that Cisco offers is Telepresence. Telepresence is a video conferencing solution that has improved the communication experience. Corporations are looking for cost cutting methods to collaborate with customers and fellow employees. Video conferencing, when done efficiently, can show significant savings to a company that fly employees ranging from entry level to senior level executives. The Telepresence experience is setup so that individuals attending a session collaborate in what appears to be a real life scenario but ultimately in a virtual setting. Life size video screens and microphones are dispersed in a conference room format so that while a person is sitting on one side of the conference room table, the image on the other side is the actual size of another person with all the capabilities from a sound and video perspective to make it appear life like. The technology is truly amazing to witness and has received tremendous accolades in the video conferencing venue.
Another means of communication is WebEx. WebEx offers a communication bridge that consists of both a website dedicated to the party communicating and an audio bridge so all individuals joined to the session can communicate privately. WebEx has proven very successful for presentations that must be done remotely. An individual running the WebEx event can upload a PowerPoint presentation and have the intended audience log onto the session and view the PowerPoint through a web browser. Additionally, the presenter has the capability to scroll through his or her presentation while executing all the presenter functionality. Also, members of the audience can raise a virtual hand to ask a question,...

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