This website uses cookies to ensure you have the best experience. Learn more

Business Communication Essay

4213 words - 17 pages

Assignment 2

Format: Written Responses

Weight: 20% of final mark

Due Date: After Lesson 10

Assignment 2 covers course content from Lessons 6 to 10. Page references are provided for each question to help you focus on the course readings as you prepare your responses.

Assignment Structure and Marks

|Assignment Section |Percentage of Mark |
|Section 1: Communication Features |20 |
|Section 2: Groups’ Shared Interests and Features |20 ...view middle of the document...

These skills can be innate or acquired but they must be executed well to preserve and grow computer-mediated relationships. The core to online mediated communication between users is motivation through self-presentation and self-information in a clear, effective and efficient way (Wright et al, 2011). Speaking with authenticity helps to promote trust and an informal conversation tone between users.

Here are two examples of my personal computer-mediated competency and how I adapted my message to the chosen social medium and shaped the message to the users’ needs.

1. I am a Real Estate Estate Broker, and I often communicate with my clients online via email, therefore it is very important to always have a concise direction with my emails to lead my clients to a particular action; to lease a property, buy a property or sell a property with me. In these emails I analyze the following criteria before I start my communication:

• Speak in a reader-beneficial tone.

• Use detailed knowledge to quickly present knowledge of their desire goal and how I am able to help them reach it.

• Make it easy for my clients to respond.

• Includes only necessary information to keep the email short and concise

• Anticipate and overcome objections they may have such as buyers entering a sellers market.

The users needs are extremely important when I am directing an email to persuade or influence a direction of actions I wish them to take.

2. On my business website I run an added value tool to any visitors. When a visitor visits my website, and I am online, a chat window pops up on the visitors screen and asks if they have any questions. I provide visitors an opportunity to ask any questions they may have about the market in exchange for their contact information. This allows me to provide an added value to visitors and collect data that I can then for my benefit. I am to transfer these visitors to clients or for referral purposes. I serve a purpose to my own business growth and the opportunity for the visitor to have immediate and expert advice. I am careful to be concise and goal oriented in my conversations because I only have a small opportunity to provide and gather information.

I have further leaned that it is critical to have internal and external resources to be able to provide answers and address concerns, questions and comments users and clients may have. If a business has the ability to address and handle user and customer communication with an effective and efficient approach in an adapted method to the mode of communication, the user or customer will feel as a priority. It is important to reduce the complexity of the communication and to speak in an informational and conversation tone in most computers mediated efforts.

It can also be important to understand the users online influence and to prioritize the communication time frame. This strategy...

Other Papers Like Business Communication

Business Communication Essay

1200 words - 5 pages P7- Outline the various electronic methods for communicating business information using examples for different types of audiences. A type of written communication that can be used when communicating business information is a letter. This type of written communication would be suitable for KFC to communicate with when writing to the government. To elaborate on, this is because the format of a letter is set out as professional and formal and

Business Communication Essay

2158 words - 9 pages BUSINESS COMMUNICATION Table of Contents BUSINESS COMMUNICATION 2 Question 1. 2 VERBAL COMMUNICATION 2 Important Advantages of Written Communication 3 Important Advantages of Oral Communication 3 Personal Experience 4 Question 2. 4 How does effective communication help us as a professional? 5 Importance and Benefits of Effective Communication 5 Question 3. 6 My Professional Experience 6 Specific Barriers I faced 7

Business Communication

1068 words - 5 pages Examination Paper of Business Communication IIBM Institute of Business Management Examination Paper Subject Code-B-109 MM.100 Business Communication Section A: Objective Type & Short Questions (30 marks)      This section consists of multiple choices and Short Notes type questions.  Answer all the questions.  Part one questions carry 1 mark each & Part Two questions carry 4 marks each. Part one: Multiple choice: 1. __________is an

Business Communication - 818 words

818 words - 4 pages Business communication today has changed the flow of business; it has increased the productivity and efficiency in today’s businesses.  Business owners can reach employees and clients throughout the globe in a matter of minutes. Many businesses use communications tools such as PDAs, email, fax, video-conferencing, instant-messaging, and the internet. Business can be managed remotely by using technology. Business communication plays a big role

Business Communication - 1032 words

1032 words - 5 pages Maldives National University Faculty of Management and Computing ------------------------------------------------- BUSINESS COMMUNICATION (BUS 103) Individual Assignment Semester 2, 2013 NAME: AHMED WAHEED STUDENT ID: 000033505 COURSE: DIPLOMA IN BUSINESS 1) Describe any situation in which you were involved where the communication went wrong. Analyze the communication process in that situation, using the terms sender, receiver and

Business Communication - 3368 words

3368 words - 14 pages by Leigh Richards, Demand Media mentioned that Business communications are critical and there are various ways it can get blocked. They said that the larger the organization the more complex they are but basic principal of communication applies to all business. Some common business communication barriers include not fully understanding the needs of the target audience, using the wrong communication channel, and not checking to ensure that messages

Business Communication - 1100 words

1100 words - 5 pages Running head: BUSINESS COMMUNICATION TRENDS Business Communication Trends Vickie Johnson University of Phoenix Professor Michele Lively Business Communication Trends Business depends on communication and both are changing. Everything that I do involves communication. Good communication in business is about sharing information in ways that is useful to my coworkers, and the customers when processing claims. Currently I am an offsite

Business Communication - 1061 words

1061 words - 5 pages Examination Paper : Semester II IIBM Institute of Business Management Examination Paper Business Communication Section A: Objective Type (30 marks)    This section consists of multiple choices and Short Notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 4 marks each. MM.100 Part one: Multiple choices: 1. __________is an essential function of Business Organizations: a. Information

Business Communication - 1041 words

1041 words - 5 pages Examination Paper : Semester II IIBM Institute of Business Management Examination Paper Business Communication Section A: Objective Type (30 marks)    This section consists of multiple choices and Short Notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 4 marks each. MM.100 Part one: Multiple choices: 1. __________is an essential function of Business Organizations: a. Information

Business Communication - 1800 words

1800 words - 8 pages Section A (4 short-essay question) Question 1 With an aid of a diagram, explain the process of communication in organization. (15%) Communication is the process of sharing our ideas, thoughts and feeling with other people and having those idea, thoughts and feeling understood by the people we are talking with. When we communicate we speak, listen and observe. There have two types of communication which is verbal communication and non

Business Communication - 1131 words

1131 words - 5 pages Business Communication Audiences Michelle Warner COM/285 Introduction to Business Communication December 23, 2009 Richard Turney Business Communication Audience Fresenius Medical Care’s quarterly sales information is available and must be presented to the stakeholders, which include managers, salespeople, and customers. An in-person meeting will be held to present the material. The audience must be considered carefully in deciding how

Related Essays

Business Communication Essay 549 Words

549 words - 3 pages Examination Paper of Business Communication IIBM Institute of Business Management Examination Paper Subject Code-B109 Business Communication Section A: Objective Type (10 marks)    This section consists of Multiple choice questions Answer all the questions. Each question carries 1 mark. MM.100 Multiple Choices: 1. ___________is an essential function of business organization: a. Information b. Communication c. Power d. None of the above

Business Communication Essay 819 Words

819 words - 4 pages Business Communication Pardip Singh COM/285 March 08, 2011 Robert Kay Business Communication Business communication is the center piece for success. The most outstanding businesses in the world today use strong communication to pass on information that will grow the company and make sure the employees know the most recent information on a product. Business communication is known in varieties of ways such as to introduce a product

Business Communication Essay 1454 Words

1454 words - 6 pages Business Communication Name: Course: Tutor: Institution: Date of Submission: Letter of transmittal May 28, 2015 Ned Stark, Manager International Corporation Practice Group ABCD Corporation Dear Mr. Ned Stark: As agreed, Enclosed is the report you commissioned on March 12, 2015 on the intercultural communication. The report analyses the fundamentals of cross-cultural communication with regards to the

Business Communication Essay 639 Words

639 words - 3 pages P2 & M2: Description and assessment of main employability, personal and communication skills……………………………………………………………………………………………… Employability Skills: Employability Skills | How does this relate to the job description | How will this help the person and the business to be successful | Rate on a scale of (1-not important, 6 – very important) | Justification of the importance of the skills | Verbal