Business Communication Essay

1454 words - 6 pages

Business Communication

Name:

Course:
Tutor:
Institution:

Date of Submission:

Letter of transmittal
May 28, 2015

Ned Stark, Manager
International Corporation Practice Group ABCD Corporation
Dear Mr. Ned Stark:
As agreed, Enclosed is the report you commissioned on March 12, 2015 on the intercultural communication.
The report analyses the fundamentals of cross-cultural communication with regards to the Italian culture. The report outlines the most imperative aspects of safe communication within a cross-cultural environment involving Italians where the employees intend to settle. The report further elaborates the challenges of intercultural ...view middle of the document...

Introduction
Intercultural communication is one contemporary issue in the world of business. The issue of globalization has brought about intercultural relationships in businesses where people are crossing geographical and cultural boundaries in the name working (Zotzmann 2007). The aspect of managing diversity emerges or exists in such a scenario where people from a different national or cultural divide intend to work together. The most imperative aspect to consider is that different regions have different languages of communication (Martin & Nakayama 2007). Also, culture is another aspect that influences the manner in which people communicate and socialize because norms of communication differ from one culture to the other.
The report intends to create a decisive and concise approach towards analyzing the Italian position as far as cross-cultural communication is concerned. The report analyses the prevalent aspects that are considered crucial when international communities attempt to interrelate with Italy. For instance, the subject cultures under consideration as the report is undergoing progressive synthesis from Australia and Italy (Tajtáková 2006). Prior to the discussion and analysis part of the report, it is paramount to note that Italy and the Italian companies are now more of multicultural than earlier. Therefore, the communication preferred between differentiated cultures in the very companies is graduating into very strategic within the current competitive global market (Gibson 2005). The report analyses a series of aspects considering multicultural communication. These aspects include communication with regards to acceptable public behavior, business attire, conversation and networking. Others include meetings, presentations and, negotiations tactics among others. They formulate a guideline for the discussions.
Discussion
Detailed analysis of the cultural deviation of Italian communication and cross communication expresses a series of disparities that any foreigner will have to overcome when working in the midst of Italians (Cross-Cultural Communication 2015). First, communication in business is considered from audio and appearance stature. That is; there are acceptable conducts, attires and communication ways. First, it is seen as imperative that when one intends to join or leave a group, it is necessary to shake their hands individually (Cultural Information 2009). Further, the Italians do not consider it to be a fault for people of the opposite sex to hold hands together. It is also considered excellent for anyone to move ahead of the other on queues.
Concerning the business attire, all people are required to dress more formally in Italy than in many other countries. The shoes ought not to remain worn out. Thus, Jeans, sneakers and shorts are not acceptable for performing business activities (Cultural Information 2009). The men are required to wear dark suits with sophisticated ties. Alternatively, the...

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