BME-214614-04 Organizational Behavior
18 February 2013
Belief and Support of Human Capital: Case Study Analysis of Whole Foods
What role, if any, does McGregor’s Theory Y play at Whole Foods? Explain? The primary focus of this case study analysis shall be to examine the methods of Whole Food’s distinctive approach and development to the implementation of creative management strategies and how they can continue to successfully help them to maintain growth in their company. The underscoring premise of McGregor’s Theory Y primarily rest on the assumption that that the role of management is develop the potential of their employees and help them to realize their ...view middle of the document...
Through conscious effort Mackey knows what human capital is worth and how important it is to utilize it. He seems to have embraced and realizes that through helping Whole Foods Market workers to flourish and by keeping them happy, that such an environment leads to happy customers, better business, and more profits.
How does Whole Foods build human and social capital? Whole Foods Market maximizes it management resources by investing in human and social capital. One of the ways that Whole Foods accomplishes this is by employing good workers and proving them with a solid training base. The company encourages open lines of communication with all of their employees. In the direct application of McGregor’s Theory Y Whole Foods encourages creativity, ingenuity, and imagination amongst its entire employee population in an effort to solve its organizational problems (Steward, 2010). In short, Whole Foods relies upon its investment in the human and social capital potential of its workforce to help the company flourish. Mackey believes in that “free enterprise[->0] capitalism has been the most powerful creative system of social cooperation and human progress ever conceived” and that Whole Foods has an obligation to “demonstrate to a skeptical world the truth, goodness and heroism of capitalism rather than perpetuate the false stigmas of selfishness, greed and profit maximization (Kreitner & Kinicki, 2013, p. 30). Mackey believes such practices create high quality employees. He believes that Whole Foods, as well as business in general has the unique opportunity to unleash creativity in its workforce. This attitude he believes build and promote the type of worker who will be enthusiastic and proficient in promoting concurrently their own aspirations and the goals of Whole Foods as a company (Kreitner & Kinicki, 2013, p. 30). Mackey believes that if your employees are well trained that it promotes and creates the growth of a reliable workforce.
How does this case bring the profile of the 21st century manager (Table 1–3) to life? Explain. The case of Whole Foods Markets exemplifies the model of the 21st century manager in that john Mackey views his employees as assets and encourages positive interaction with them. Mackey views his people at human capital that is a potential resource to their organization and not a problematic component of the company. In nurturing this view his future management style employees helps to promote the establishing of team foundations versus the individual foundation as the building block of their organization (Kreitner & Kinicki, 2013, p 19). Through utilization of the 21st century manager techniques Whole Foods Markets incorporates a balanced relationship between its managers and employees alike. Mackey through the concept of conscious business decision making creates a management model that is a “win-win scenario for customers, employees,...