Bct Communication In The Workplace Essay

674 words - 3 pages

G’day class, my name is Campbell and that guys’ name is Campbell and today we will be presenting to you a ‘Mrs Gutteridge standard’ induction of the sub-topic of Conflict of Teams, under the Organisation and Work Teams Unit, which I hope all of you know what I’m talking about. As you know, Mrs Gutteridges’ standard is a little hard to live up to, but we will try our very best to inform you with the importance of understanding what is involved in this interesting topic. So ladies and gentlemen please sit back and listen as we take you on a journey fulfilled with learning and excitement. Take it a way Cameron.

Good MORNINGGGGGG CLASS and Mrs Guteridge! As my fellow comrade ...view middle of the document...

Airing differences assertively and respectfully can assist in increasing the cohesiveness of the team simply by the interest and energy that accompanies it. It also helps if members are aware of indicators, such as body language, dismissive responses, lack of responses to ideas, and aggressive communication. This enables them to address possible difficult situations before they escalate. If a member is experiencing anger or anxiety as a result of strongly differing opinions, the problem should be discussed with the person or people concerned as soon as it arises, rather than letting their emotions simmer and grow until the next meeting.

Does anyone know what processes can assist members in resolving the issue?
* Remain calm
* Do not take any criticism personally
* Focus on the words rather than the emotions
* Use ‘I’ statements
* ‘Hear’ and ‘understand’ what the other is saying, even though you may not agree
* Clarify what the other person is saying

Other Papers Like Bct Communication In The Workplace

Fundamentals of Effective Communication in the Workplace

1023 words - 5 pages company was at an all time low, due to high percentage of turnovers in the first four months of the contract. Obviously, our Human Resource Department saw this to be a great concern. They sent out employee surveys via email regarding the employee turnovers, communication in the workplace and the previous briefing. When the company held the next briefing, things were organized differently, and had seemingly changed for the best. Our next

Communication in Your Workplace Essay

1120 words - 5 pages Managerial Communications (Man-373) 6 November 2011 Communication in Your Workplace Effective communication in business is imperative when it comes to the success of a business. Every aspect of a business requires communication. Communication within a company may have started out with one style and then changed throughout the years. Some other companies may have never adapted to our changing society and have found themselves obsolete

Assignment 1: Fundamentals of Effective Communication in the Workplace

721 words - 3 pages Assignment 1: Fundamentals of Effective Communication in the workplace BUS 100 05/10/2014 Professor: The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and

Conflict in the Workplace

1677 words - 7 pages authority. (Blair, 2003) Workplace conflict can be caused by improper communication skills, difference in values or opinions, lack of fairness between race, gender, age, sex, class, education, and ability, different work environment, different cultures and limitations on resources. “Conflict in the workplace occurs when two or more people disagree over issues of organizational substance and / or experience some emotional antagonism with one another

Diversity in the Workplace

969 words - 4 pages supporting the customer service efforts of an organization. Organizations who implement diversity training will have a better understanding of what barriers may be affecting their key customers as well as improve the communication between their employees and their clients. Employees who participate in in-depth diversity training in the workplace are more likely to build better relationships with co-workers, deal with customers and clients in a more

Diversity in the Workplace

2578 words - 11 pages Effective Communication in the Workplace Harriet Sanders Organizational Behavior Dr. Tyrone Woodard September 15, 2013 Effective Communication in the Workplace Communication is vital to the success of an organization. Communication refers to the process by which information is transmitted and understood between two or more people (McShane & Glinow, 2013, p. 260). Although organizations tend to rely on other mechanisms such as

Drugs in the Workplace

581 words - 3 pages Drug Prevalence in the Workplace In the past two decades, drug use in the workplace has risen drastically (Lee, 2011, p303). At least 16.4 million drug abusers and 15 million “heavy alcohol user” work a part time or full time job (“Help Prevent Workplace Drug Use”, 2009; “Most Illicit Drug Users and Heavy Alcohol Users are in the Workplace”, 2007). Many of these substance abusers admit to using their drug of choice before or during their work

Teamwork in the Workplace

614 words - 3 pages Team Work in the Workplace Crystal Mapes Business Communication Skills for Health Care Professionals/ HCS/131 November 23rd, 2015 Elizabeth Bowman Team Work in the Workplace Team work in the workplace is essential it helps employees learn how to work together and is vital to the development of each staff member. Working in teams enhances problem-solving skills and improves overall organizational effectiveness. All members on

Leadership in the Workplace

1416 words - 6 pages Communication and Leadership in the Workplace Effective leadership has many different communication strategies but there are also several barriers to effective communication that an effective leader should overcome. I have had the opportunity to witness leadership and effective communication at my job that have impacted me in both a positive and negative way. Effective leadership is a vital part of an organizations lifeline and leaders should

Bullies in the Workplace

4686 words - 19 pages A White Paper from the Society for Human Resource Management BULLIES IN THE WORKPLACE: A FOCUS ON THE “ABUSIVE DISRESPECT” OF EMPLOYEES By Teresa A. Daniel “Bullying is the sexual harassment of 20 years ago; everybody knows about it, but nobody wants to admit it”. —Lewis Maltby (Russell, 2001) The purpose of this paper is to review the current research and literature about workplace bullying, to provide information about how

Millennials in the Workplace

2957 words - 12 pages will have in the workplace is one of success and the desire to work better, but they also need positive reinforcement. Millennials are also seeking an environment where they have different benefits than prior generations thereby leading to increased productivity. Employers can work with this generation by providing reverse mentoring possibilities. Flex time schedules and more communication with their supervisors as well as the ability for

Related Essays

Communication In The Workplace Essay

388 words - 2 pages Assignments Assignment 1.1: Communication Process Model Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below. Misunderstanding 1: Who was the sender? My boss Who was the receiver? Myself What was the message? Directions of how to get to a location for house repairs. What channel was used to send the message? Verbal instructions

Effective Communication In The Workplace Essay

916 words - 4 pages Fundamentals of Effective Communication in the Workplace Jo Ann Richardson Shayne Narjes, PhD Introduction to Business November 7, 2015 Abstract Lowe’s Companies, Inc. has been helping customers with home improvements since founded in 1946. As a company, Lowe’s has been through a multitude of changes, reflecting the ever-evolving business and technology environment. Without high level communication skills, Lowe’s would not be able to

Fundamentals Of Effective Communication In The Workplace

574 words - 3 pages Fundamentals of Effective Communication in the Workplace 1 Fundamentals of Effective Communication in the Workplace Bret Hart Intro to Business February 5th, 2014 Fundamentals of Effective Communication in the Workplace 2 Getting elected to take over another project at work seemed less than exciting when I noticed that the program was not running to the best of its ability. In 2010, I was asked to take over the Demo program

Fundamentals Of Effective Communication In The Workplace

1190 words - 5 pages Fundamentals of Effective Communication in the Workplace “I’m a great believer that any tool that enhances communications has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they’re interested in.” –Bill Gates. When we talk, it is because we want to share ideas, information or express our feelings with another person. Many friendships begin with a conversation. Conversely