Bank Test Laudon Chapter 1 Essay

4839 words - 20 pages

Management Information Systems, 12e (Laudon)
Chapter 1 Information Systems in Global Business Today

1) Internet advertising is growing at approximately 10 percent a year.
Answer: TRUE
Diff: 3 Page Ref: 6
AACSB: Reflective Thinking
CASE: Content
Objective: 1.1

2) Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.
Answer: TRUE
Diff: 1 Page Ref: 11
AACSB: Reflective Thinking
CASE: Content
Objective: 1.3

3) A fully digital firm produces only digital goods or services.
Answer: FALSE
Diff: 2 Page Ref: 11
AACSB: Reflective Thinking
CASE: Content
Objective: 1.1

4) A business model describes how a ...view middle of the document...

2

10) There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology.
Answer: FALSE
Diff: 1 Page Ref: 18-19
AACSB: Reflective Thinking
CASE: Content
Objective: 1.2

11) In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company.
Answer: TRUE
Diff: 2 Page Ref: 19-20
AACSB: Analytic Skills
CASE: Analysis
Objective: 1.3

12) Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization.
Answer: FALSE
Diff: 2 Page Ref: 19
AACSB: Reflective Thinking
CASE: Content
Objective: 1.3

13) A substantial part of management responsibility is creative work driven by new knowledge and information.
Answer: TRUE
Diff: 1 Page Ref: 20
AACSB: Reflective Thinking
CASE: Content
Objective: 1.2

14) Intranets allow firms to work easily with third-party suppliers and vendors.
Answer: FALSE
Diff: 2 Page Ref: 21
AACSB: Use of IT
CASE: Content
Objective: 1.2

15) An IT infrastructure provides the platform on which the firm can build its information systems.
Answer: TRUE
Diff: 1 Page Ref: 21
AACSB: Use of IT
CASE: Content
Objective: 1.3

16) UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.
Answer: TRUE
Diff: 3 Page Ref: 13, 22
AACSB: Analytic Skills
CASE: Analysis
Objective: 1.2

17) Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less.
Answer: FALSE
Diff: 2 Page Ref: 26
AACSB: Use of IT
CASE: Content
Objective: 1.4
18) Government and private sector standards are examples of complementary social assets required to optimize returns from IT investments.
Answer: TRUE
Diff: 2 Page Ref: 27
AACSB: Reflective Thinking
CASE: Content
Objective: 1.4

19) A firm that invests in efficient business processes is making an investment in organizational complementary assets.
Answer: TRUE
Diff: 2 Page Ref: 27
AACSB: Reflective Thinking
CASE: Content
Objective: 1.4

20) The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.
Answer: TRUE
Diff: 2 Page Ref: 29
AACSB: Reflective Thinking
CASE: Content
Objective: 1.3

21) The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and
A) improved flexibility.
B) improved decision making.
C) improved business practices.
D) improved efficiency.
Answer: B
Diff: 1 Page Ref: 12
AACSB: Use of IT
CASE: ...

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