Task A – Short Answer Questions
Ai Describe two methods of verbal communication other than one-to-one conversation.
Clear speech in order to help people to understand what you are saying. Speak clearly, don't cover your mouth with your hands or turn away from the person. Language and words which involves thinking carefully about the words you are going to use with the individual. Your choice of words should be appropriate to the person you are talking to, and to the situation.
Aii Describe two methods of non-verbal communication.
The first method would be sign language through the many different versions. You have the standard sign-language for the deaf/partially deaf, but you ...view middle of the document...
b) Misunderstanding/mistakes could be prevented; you have a better insight about the individual (religious and cultural beliefs etc) therefore ensuring effective communication.
Avi Explain how good communication can have a positive effect on the way a social care worker interacts with:
b) individuals using the service and carers
c) other professionals
a) The environment will be a pleasant and positive one to work within if colleagues communicate regularly therefore promoting team work.
b) Confidence and independence will be created/enhanced between the individual and carer due to good communication and involving the individual.
c) Good communication with other professional bodies is a positive step which makes for better working relations between the separate bodies.
Avii Identify three examples of barriers to communication, and describe ways each barrier could be reduced.
Physical Barrier: Identifying the preferred method of communication and using appropriate method to estab-lish communication. Methods are body language, gesture, touch, eye contact, facial expression, clear spoken language, makaton, minicom or type talk, writing, drawing and picture.
Language differences: Providing interpreter or translator...