Laguna State Polytechnic University
College of Hospitality, Management and Tourism
A Narrative Report
Presented to the
Faculty of the College of Hospitality, Management and Tourism
San Pablo City
In partial fulfillment of the requirements of the subject:
DIPLOMA IN HOTEL AND RESTAURANT MANAGEMENT
Sel Carmen K. Padua
Mabel L. Ramos
First of all we would like to thank God Almighty for giving us the spirit, ability, strength, patience, knowledge and for His guidance to make this practicum successful. And also we would like to thank our parents, relatives and friends for their endless love, support, and guidance, helpful ...view middle of the document...
We would like to dedicate this practicum report to all of our parents, relatives, friends, classmates, co-HRM students, schoolmates and for the future generation of College of Hospitality Management and Tourism students.
Table of Contents
a. Organizational Structure of the chosen establishment
b. Brief history of the establishment
c. Profile of the establishment
d. Experience during the training
e. Skills learned during the training
On the job training (OJT) is job training that occurs in the work place. The new employee learns the job while doing the job and while earning his or her pay check. On the job training is also called hands on training. On the job training has many advantages, but it can also have a few disadvantages if the OJT is not properly planned and executed.
One major drawback of on the job training can be finding the right time for it. The person responsible for giving and evaluating the training has to be sure that his or her other job responsibilities are being met. Another disadvantage of OJT is that it can be difficult to find the right person to conduct it. The person doing the training must have the knowledge and skills with the same equipment that the learner will be working with. Care must also be given not to pass on sloppy work habits or unintentionally teach irrelevant or inefficient work methods to the new worker/learner. This is also why trainees should take their internship seriously as it can become a powerful tool and possibly even a source of recommendation when they take that big lift from being students to career professionals.
As a graduating student of Diploma in Hotel Restaurant Management of Laguna State Polytechnic University- San Pablo City Campus, We have requirements to fulfill and one of this is our three hundred sixty hours of duty as an on-the-job trainee in a restaurant, inn, resort, or much better in hotel.
At first, we are worried because it was already November and we still don’t have an establishment to have our OJT. Fortunately Manila Grand Opera Hotel and Casino called us for our interview. We are lucky because we are included in those students who passed the interview. We started our OJT last November 3, 2011 and accomplished it last December 18-22, 2011.
A. Brief History (Manila Grand Opera Hotel and Casino)
Manila Grand Opera House was the venue in the 1900s for performances by both local and foreign stars. And that in her book "Theater in Manila 1846-1946," Cristina Lanonico-Buenaventura said it was the place for visiting opera companies, Rizal Day celebrations and assemblies of national significance, including the inauguration of the first Philippine Assembly on Oct. 16, 1907, by United States Secretary of War William Howard Taft.
In the 1890s, the venue, which was then made of a circular wooden structure with a nipa roof, was called H.T....