This website uses cookies to ensure you have the best experience. Learn more

Analyzing Experiences Of Selling Process Essay

917 words - 4 pages

Introduction
Selling has become an important activity which is performed by every individual today, irrespective of their profession. While some are directly involved in selling product and services, others are indirectly responsible for selling. As a financial analyst, I feel that I also make sales in the form of convincing my clients about the stock recommendations. In this process, I make sale of my ideas and research to them. As a customer also, I have dealt with several sales people. While some of them leave a positive impression, others create a bitter experience in my mind. In this essay, I would discuss one positive and negative incident with a sales person and would also discuss ...view middle of the document...

The best thing I liked about the salesman was that he had strong empathy. He was speaking out the process of selecting the vacuum cleaner loud enough so that I could understand the factors considered and the benefit of the particular model to me. He helped me as a friend and was also talking in a very casual and relaxed manner which made me feel good about the whole process of the purchase (Maginn, 2009). He explained to me the ways in which I could minimize the power consumption and also gave me suggestions on how to maintain the cleaner. I was very impressed by his communication skills and his ability to put himself in my shoes to take a rational decision. It seemed as if he did not help me due to his job requirement, but he wanted to help me as a friend.
Negative experience with a salesperson
As an analyst, I am responsible for collecting data and analyzing it to make deductions and conclusions. I had approached a database management company for historical information about stock price movement. I was dealing with a salesman who told me that their company had developed a software which not only provide data, but also presented data in charts and visual format. It was expensive, so I could not buy it until I get my manager’s approval. The salesman then took my phone number and asked me to contact him whenever I’m ready to buy.
After 2 days, he called me to enquire whether I was ready to make the purchases, I told him that my boss was on vacation and would call him when my boss comes back. Still, he kept on calling me and I...

Other Papers Like Analyzing Experiences of Selling Process

Marketing Essay

2221 words - 9 pages to push the product, and create awareness to the public. A figure of selling concept is given below: Figure 2: SELLING CONCEPT Manufacturer Entity that makes a good through a process involving raw materials, components, or assemblies, usually on a large scale with different operations divided among different workers. Retail Outlets Retail store is operated by a manufacturer, which provides an outlet for selling the manufacturer’s

Strategic Management Ideas for Your Project

1750 words - 7 pages stereotypes of global brands Identifying and analyzing brand development strategies Developing brand equity in cross-cultural contexts Role of attitude functions in luxury brand purchase Effect of brand origin misclassification on consumer practices How prevention or promotion focused consumer process information? Green marketing International Business/ Marketing Sales Management Entrepreneurial marketing E-marketing issues International

Sex Sex Sex

716 words - 3 pages Analyzing Apple market segmentation strategy In the real world of building products and attacking market opportunities, market segmentation is the process of defining and sub-dividing the aggregate, homogeneous market into addressable, targeted needs and aspirations buckets. Buckets that are in turn, thresholded by demographic, psychographic and/or budgetary constraints. Market segmentation strategy enables a company to drive complete, unified

Professional Selling Cycle Spain

5534 words - 23 pages                                                     5.  The  unique  characteristics  of  the  Spanish  (selling)  business  culture           The   10   step   selling   process   refers   to   a   sequential   series   of   actions   by   the   salesperson   that   leads   towards   the   customer   taking

Insurance

2459 words - 10 pages -selling does constitute a moral hazard, albeit with a tendency to put an emphasis on presenting what the product does do instead of deliberately making false claims about the product. For many years, there has been a source of debate and controversy that commission-based sales have led to the forefront of these scandals. An article was produced on this topic analyzing whether there is any evidence that remuneration structures affect the

Groupon : Helping Consumers With Purchase Decisions

910 words - 4 pages experiences to fit their consumers through deal-of-the-day offering. Consumers receive an exceptional value. So, merchant could get new customers without advertising cost and Groupon get a revenue by linking both consumer and merchants. This is kind of win-win strategy in the new type of business model. All of them such as Groupon, merchants and consumers could get benefit from business model. Second, they knew that consumers don’t want to be

Business

1467 words - 6 pages . Researching the opportunities at hand for a new store and possible competition in the local area offers a tasking of patience and evaluation. Framing the problem “which” has already been accomplished and identified, using all history with the main goal in mind the process is constant. A decision to keep the customer interested by offering a percentage off purchasers of materials because of overstock of slow selling items is a good decision

Marketing

2398 words - 10 pages marketing, 2. Product concept, 3. Promotion selling concept, 4. Marketing concept, 5. Holistic marketing. A social definition shows the role marketing plays in society; for example, one marketer has said that marketing’s role is to “deliver a higher standard of living.” Here is a social definition that serves our purpose: Marketing is a societal process by which individuals and groups obtain what they need and want through creating, offering, and

Principles of Marketing to Build Strong Customer Relationship

2060 words - 9 pages support. 2nd. Pricing: This refers to the process of setting a price for a product, including discounts. The price need not be monetary - it can simply be what is exchanged for the product or services, e.g. time, energy, psychology or attention. 3rd. Promotion: This includes advertising, sales promotion, publicity, and personal selling, branding and refers to the various methods of promoting the product, brand, or company. 4th. Placement

Strategic Selling- Plante Moran Paper

1621 words - 7 pages market strategy aimed at facilitating the B2B sales should focus on the changes in the demographic patterns, the economy and the advancement in technology. In the process of selling and marketing to other businesses, it is critical that a business understands the idea that marketing forms the foundation of the different efforts in the sales process. The entire B2B selling structure has to be planned according to the marketing strategy. As part of

Rsm222 Study Note

561 words - 3 pages Slides Notes Managerial Accounting: process of identifying, measuring, analyzing, interpreting and communicating info. Major activities of managers: planning, controlling, directing and motivating, decision making. PLANNING: Identify alternatives-----select best-----develop budgets Directing and Motivation * Employee work assignments * Routine problem solving * Conflict resolution * Effective communication

Related Essays

Concept Selling Essay

5892 words - 24 pages , Tilburg University, Netherlands Financial products are also categorised into conceptual selling products. This requires use of consultative selling process to sell the products Summary- The literature on personal selling and advising on services stresses the importance of analyzing the actual client-advisor interaction process. In this study this process of interaction is explored in a mortgage setting. Personal advice to clients is becoming

The Evolution Of Selling Essay

2081 words - 9 pages adjoined to create a five step process called AIDCA, an acronym for Attention through sizzle, Interest aroused by describing the features and benefits, Desire by associating features and benefits with the needs and wants, Conviction from the seller in overcoming objections and Action by actively closing in for commitment (Hughes, nd). Transaction selling is the set of skills, strategies and sales processes that matches the needs of intrinsic

Sales Management Essay

1250 words - 5 pages aware of their needs, and then sell customers products and services to meet the needs. * Consultative selling: Consultative selling is the process of helping customers reach their strategic goals by using the products, services, and expertise of the sales organization. . * Trust-based relationship selling process * Seeks to initiate, develop, and enhance long-term customer relationships by earning customer trust, focusing on

Critical Thinking Essay

640 words - 3 pages ; Elder, 2006). It is the act of analyzing thinking and making improvements on thoughts and ideas. Thinking critically allows a person to recognize strengths and weaknesses and improve on their thinking patterns. Critical thinking helps aid the decision process in analyzing thinking and making better and improved decisions. For example, working as a teller at Chase Bank, I had to think critically about every customer and situation that I was put