Accountability In Business Ethics Essay

891 words - 4 pages

When it comes to bussneiss and ethics always a lofty discussion. Bussiness are held at a
different level of accountability. They are responsible for their actions in direct relation to their customers, their employees and the community they exsit in. When a company establishies a privacy act with their customers it is for both parties protection. The company is not only legally bound but also ethically bound to uphold it. The parents of a United States Marine are fighting to gain access to there sons email. Justin Ellsworth was a brave and dedicated soldier who gave the ultimate sacrifice for his country, and now his parents are battling Yahoo for the right to view there fallen sons ...view middle of the document...

Justin Ellsworth agreed to such a statement and therefore his email should be withheld and protected from anyone gaining access including his parents. Yahoo did the right thing denying Mr. and Mrs. Ellsworth there sons email account, abiding by the service agreement Yahoo was protecting the rights of everyone verses the wishes of a couple. Undoubtedly this was an emotional and tragic situation and the Ellsworth’s were in a state of despair and grief, but denying the informal request was the ethical and legal solution. Yahoo left the emotion out of there decision and stood by there policy, this had to be tough due to the circumstances of the Ellsworth’s request but that’s what was right ethically and legally.

Unfortunate situations are usually complicated by ethical and legal obligations, there is no doubt that Yahoo felt for the Ellsworth’s but they protected all there customers when they stood by there policies. It is a shame that Mr. and Mrs. Ellsworth had to endure more pain and suffering by fighting Yahoo for there fallen sons last thoughts and communications, but they and Yahoo followed the proper procedures. When the Ellsworth’s retained a lawyer and filed suit against Yahoo they were following the proper steps to get there sons email released, after the court ordered Yahoo to produce the correspondence they complied. This court order allowed Yahoo to turn over the email while maintaining there integrity when it comes to there policies and procedures towards there customers privacy. When tragedy strikes and ethical questions are raised from these incidents everyone must take a step back and rethink there views and opinions.

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