A New Mandate For Human Resources

911 words - 4 pages

Human Resources have never been more necessary. The competitive forces that we face today and will continue to face in the future demand organizational excellence. To achieve this excellence by focusing on learning, quality, teamwork, and reengineering are driven by the way organizations get things done and how employees are treated. To achieve this excellence we look at the work of Human Resources. By designing an entirely new role and agenda that results in enriching the organization’s value to customers, investors and employees, HR can help deliver organizational excellence by helping line managers and seniors move planning from the conference room to the market place, by becoming an ...view middle of the document...

Fourth and finally, HR must take stock of its own work and set clear priorities. In their new role as administrative experts they will need to shed their traditional image and still make sure all routine work for the company is done well. HR must be held accountable for ensuring that employees feel committed to the organization and contribute fully. They must take responsibility for orienting and training line management about the importance of high employee morale and how to achieve it. The new HR should be the voice of employees in management discussions. The new role for HR might also involve suggesting that more teams be used on some projects or that employees be given more control over their own work schedules.

The new HR must become a change agent, which is building the organization’s capacity to embrace and capitalize on change. They don’t execute change but they make sure it is carried out. The new mandate for HR requires dramatic change in how HR professionals think and behave. Investing in new HR practices is another way to let the organization know that HR is worthy of the company’s money and attention. Finally. The most important thing managers can do to drive the new mandate for HR is to improve the quality of the HR staff itself. Senior executives must get beyond the stereotypes of HR professionals as incompetent support staff and unleash HR’s full potential.


The new role for HR is evident at the company I work for. They are present at any team or company meeting to make sure any issues the employees have are taken care of. They are the voice of the employees. They are responsible for training the line managers in keeping up the morale of the employees. They take care of any changes that need to be...

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