TO: DR. EDWARD WIRTH
From: Dr. Outgoing Manager
Re: Group Formation and Communication
I would like to welcome you to the organization and congratulate you on your new management position. One of your responsibilities will be to introduce new employees to their teammates. I have found the attached information on group formation and communication to be beneficial to me:
• Five (5) stages of group development
• How relationships form in groups
• Barriers to group communication
• Techniques to overcome barriers
• Enhancing communication
I hope that you will find this information to be as valuable in helping you to work with ...view middle of the document...
This is also the stage when group members will form relationships with one another, and hopefully, all members will now be more comfortable with the group setting.
4. Performing: The group now can work as one effectively to achieve the group’s objectives. The group members now work together and have a sense of belonging. They also feel a sense of identity in the group and a sense of comfort with their place within the group.
5. Adjourning: The adjourning stage where the group is no longer needed and the group disbands. The members move on to other endeavors.
In the above five stages, the group must have effective communication. Communication can flow vertically (downward or upward) or laterally. Lateral communication usually takes place between members of the same group. When one works in a group, he/she must build connections with his/her group peers. In a group, when one sends a message, the sender must make sure that all group members receive the communication.
Effective and clear communication is essential. According to Robbins and Judge (2007), there are three basic methods of group communication: oral, written, and non-verbal communication. The type of preferred communication is dependent on what the group needs. Each form of communication can be effective in certain specific scenarios.
When communication is thought of within a group, the first type of communication that comes to mind is oral communication. The message is received instantly, and the feedback is also quick. However, this type of communication does have drawbacks, with the message possibly being unclear or the sender might have misspoken which may cause miscommunication between the sender and the receiver. In addition, in this form, a discussion can become very emotionally charged.
Written communication may be considered a slower form of communication but may be required for the group for recordkeeping. Written communication also allows the sender to communicate well through messages. This type of communication is useful for complex tasks such as legal issues, new product development, and any objective that requires a large amount of information.
Nonverbal communication consists of body language. Does the sender’s body communicate the same meaning as his or her words? If not, this can create confusion for the receiver. Of course, this can complicate communication, especially when there are cultural differences. Body language and hand signals may have a different meaning in different cultures, which could result in mixed messages and misunderstandings.
When working within a group, relationships are built. Group members who are antisocial by nature will initially find group work difficult. Members who are introverted must understand that their viewpoints are not the only ones that matter in a group. Individuals also tend to form closer relationships with others with whom they share common interests. In...