10. Describe the steps in controlling process.
1. Establish standards against which performance is evaluated.
At Step 1, in the control process, managers decide on the standards of performance, goals, or targets that they will use to evaluate the performance of either the entire organization or some part of it.
2. Measure actual performance
3. Compare actual performance against chosen or set standards.
4. Evaluate the result and initiate corrective action if necessary.
Corrective action is taken to meet performance standards. Whether performance standards have been met or not, ...view middle of the document...
2. Corporate governance practice control managerial behaviour and induce them to work towards achieving organizational goals are direct supervision, management by objectives, and bureaucratic control based on standard operating procedures.
3. Clan control operates on strong organizational culture where individual and groups share values, norms, standards of behaviour and expectations.
12. Give 5 reasons to justify the importance of organizational control.
1. Adapt to change and uncertainty: - New suppliers and customers can appear, as well as new technologies and regulations. Control systems help managers anticipate these changes and be prepared for them.
2. Discover irregularities and errors: - There may be problems with quality control, customer service or even human resource management. Control systems help managers uncover these problems before they become too serious to overcome.
3. Reduce costs, increase productivity or add value: - Control systems can be used to reduce labour or production costs, to improve productivity, or add value to a product, making it more attractive to customers.
4. Detect opportunities: - Control systems can help managers identify new markets, demographic changes, new suppliers and other opportunities.
5. Decentralize decision making and facilitate teamwork: - When control systems are in place, managers can allow employees to make more decisions and work in teams.