Q: WHO ARE YOU?

    We are the registered non profit group Arrow Recovery Canada Inc. As a fundraising tool, we have operated this webstore since 1999.  Our goal is to recover the lost Avro Arrow Free Flight test models. Profits from this store go directly into the search and recovery fund.  This is a Paypal enabled website, which converts to Canadian dollars, however you do not have to join Paypal to use this webstore.

    WE DO NOT RECEIVE YOUR CREDIT CARD INFORMATION.
    We offer Arrow art, books, DVD's, CD-Rom's, clothing, pins and accessories.
    We ship daily and offer expedited shipping.
    We ship worldwide!
    We are located in London, Ontario, Canada.

Q: HOW LONG DOES MY ORDER TAKE?

Normally it only takes us two business days to process and send your order, it only takes one day for orders to reach US customs from our location.
The average US delivery time is 5-7 working days (dependant upon US customs).
The average UK delivery time is 14-21 working days (Air Mail).
We use Canada Post for most orders and Purolator for expedited shipping.

Canada Post Shipping Drop-off Deadlines XMAS 2006.

CANADA
Service	Delivery Times	Sugg. Drop-Off Date
Priority Courier	Noon Next Day	Dec. 21
Express Post	Next Day / 2 Days	Dec. 20
Expedited Parcel	2 to 4 days	Dec. 18
USA
Service	Delivery Times	Sugg. Drop-Off Date
Purolator International	Next Day	Dec. 18
Expresspost - USA	3 to 5 days	Dec. 8
Expedited Parcel	6 to 12 days	Nov. 24
Small Packet Air	4 to 10 days	Dec. 9
International
Service	Delivery Times	Sugg. Drop-Off Date
Purolator	2 to 3 days	Dec. 16
Xpresspost - International	4 to 7 days	Dec. 4
Small Packet Air	6 to 10 days	Nov. 27
Small Packet Surface	4 to 6 weeks	Oct. 13

Q: I DO NOT USE PAYPAL, CAN I PLACE AN ORDER?

Certainly, we accept money orders!

Q: DO YOU ACCEPT RETURNS?

Only for defective merchandise.

 

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